Apr 28, 2016
Reelvision Print Delivers Pharmaceutical Carton Prints On Time, Every Time
From carton concept through to delivered product, Reelvision Print has structured its business to be at the forefront of service standards with a ‘can do’ attitude to address even the most challenging of deadlines. This positive outlook does not come at the expense of cost as Reelvision Print does not believe that service equals inflated charges. Reelvision never charge ‘fast-track’ costs no matter how short the lead time.
In a world not yet completely run by robots, we have to accept that mistakes can happen. After all people are only human and sometimes the wrong ingredients are listed on a design or, someone ‘forgets’ to place an order for critical packaging or, simply time slips by and artwork fails to be approved and sign-off is not received until the very last minute.
If your packaging is incorrect you cannot launch the product and the impact can and does have devastating effects with massive cost consequences. Potentially raw ingredients could well have been produced with the expiry date starting to tick. Transport for shipping oversees could have been organised or maybe an exhibition stand is paid for and invitations sent out.
Delays with packaging are common and sometimes tolerated as just part of the process but for Reelvision Print, a specialist pharmaceutical carton printer, this is not an acceptable attitude.
Reaction speeds to confront pressure delivery dates does not mean corners can be cut. Reelvision Print not only conforms to PS9000:2011 strict pharmaceutical practices it raises the bar when it comes to security standards. With a zero tolerance to mix composite ‘gang’ printing it demonstrates that full line clearances and demanding quality standards does not result in extended lead times.
With a flexible planning board, material in stock, ink mixed in-house and a positive customer driven attitude, Reelvision Print has rectified customer artwork errors, manufactured and shipped cartons within the time frame of 48 hours incurring no additional service costs.
Endorsements to support Reelvision Print and its unique approach to service is important. This was recently underlined in the following customer feedback report.
Friday 15th April 2016………
"Excellent service again from Reelvision, Thank you for the cartons received this morning. 1,000 are now packed with product and on their way to Natural and Organics expo at London Excel”……………… Justin Robertson – Quest Ingredients Ltd.
In reality one product nearly never made it to this exhibition as at the formulation process an important ingredient had been changed, however the artwork was not updated. This major copy mistake lay undetected right through the numerous approval stages. Subsequently cartons were printed and shipped and the fault was finally identified during Goods-in inspection. With just 5 days to print a 6 colour carton containing 2 varnish types, emboss, foil-block and deliver product for packing it took a precise critical path to ensure the customer could achieve this launch. Without drama or service charges the product reached its destination with time to spare.
This is not a unique anecdote, but its why the Reelvision Print customer base has grown to over 80 leading pharmaceutical and healthcare brands who trust them with the importance of delivering product on time, every time!